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This service provides your business with a prestigious postal address for receiving all your correspondence. On receipt of any mail or courier we will scan the information into our documentation management database and notify you by text message on y...

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"Out of clutter, find simplicity. From discord, find harmony." Albert Einstein

What makes a company great? You know the instant you walk in the door. It is organized, efficient and clean. Its employees are engaged, knowledgeable and eager to please. It is innovative, relevant and very successful...

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Posted: 2005-04-18 / Author:

Equal Opportunity And Diversity Issues In Small Business

Equal Opportunities and Diversity are not optional – all businesses, large and small have legal obligations with which they must comply. Bu the good news is – an ethical business where people are treated fairly and equally and which values the diverse talents that people bring to the business will reap tangible benefits too. We’ll show you how.

Purpose of Course:
The principals of equality and fairness apply to all businesses whatever their size. To be competitive in business you need to be certain that your business is operating ethically and that customers, clients, colleagues and staff are treated fairly and equally. It means operating within the law and making sure that your business is free from harassment and discrimination

Key Points:
1. Equal Opportunities and Diversity can both work together to benefit you, your staff and your customers
2. Discrimination has no place in business. It can destroy your credibility and involve you in costly and damaging tribunals
3. Awareness of your legal obligations will enable you to operate ethically
4. By meeting the needs of diverse customer bases effectively, you open up whole new markets – minority customer groups have huge spending power
5. People like to work for businesses that treat them fairly and equally and value their individual talents. Committed, motivated employees work hard, are less likely to leave, are more loyal - and contribute substantially to your bottom line

Five questions this course will answer:
1. What do equal opportunities and diversity mean?
2. How do you recognise Direct and Indirect discrimination?
3. What are your legal obligations?
4. How do you deal with discrimination and harassment?
5. How can you make positive adjustments to existing ways of working without involving difficult and expensive changes?

Five common problems this class can help you overcome
1. People think this only applies to large organisations
2. People think this is just ‘political correctness’ and fail to take action until it’s too late
3. Many discrimination cases are not recognised through ignorance – but this is no defence at a tribunal
4. Businesses feel that complying will be expensive and complicated
5. Businesses fear complex policies and procedures

R 142.76

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