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Posted: 2005-04-18 / Author:
The Absolute Essential Communications Skills Class – What Every Business Owner Simply Have To KnowDespite what we know about communications staff still complain that poor quality information from their bosses stops them from doing their jobs properly. At the end of the day no one can afford to allow poor communications to rule in the workplace, especially if it’s a small business environment. Bad vibes, resentment, tension and misunderstanding don’t get the opportunity to stay invisible. As key symptoms of poor communications, they impact on your business results if you allow it to continue. Do you want to ensure high quality information and feedback exists at the heart of your business? Then the right communications approach is essential.
Purpose of the Class
This class will give you the absolute essential skills to identify the communications style operating at the heart of your business. It will enable you to ensure that communications in your workplace is a truly a two way street: you receive high quality information from staff to run your business effectively and you avoid the common pitfalls that staff complain about.
By the end of the session you will be able to:
Identify the key information you need to communicate to staff as business owner. Prepare and present information to motivate staff
Give information during change confidently
Avoid the pitfalls that block good staff relations
Identify what really works for your staff
Engender trusting interactions that support good working relationships and business results you seek.
Additional Resources
1 Free Coaching session with the class leader of this class.
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